Roadmap to a Resilient Louisiana Issued by the La. Department of Health
May 12, 2020
LRTA Receives AARP Grant
May 18, 2020

Office Update: May 15, 2020

Today, Louisiana moves into Phase 1 of the recovery process from the COVID-19 pandemic. This means some restrictions are lifted and businesses are re-opening in a limited capacity. However, individuals who are at high risk should remain home throughout Phase 1. Our members are considered to be in the high-risk category. High risk individuals include: 
  • Individuals 65 years old or older
  • Long-term care facility residents
  • Vulnerable individuals: immunocompromised OR one or more of the following health conditions with poor control:
  • High blood pressure
  • Diabetes
  • Obesity
  • Chronic kidney disease
  • Heart disease
During his press conference on Monday, Governor John Bel Edwards emphasized the need for those at risk to stay home. Click on this link to watch the conference (the video should begin at 44:30):
LRTA will continue the current operational plan during Phase I and monitor the general public health conditions in Louisiana. Our plan calls for each staff member to operate from home. Additionally, each staff members goes in once a week to conduct in house business, which fits in with the 25% capacity rule. Visitors are not allowed in the office at this time. 
For all of the latest updates from LRTA during the COVID-19 pandemic, check out our website here:
As Phase 1 of reopening the state begins, TRSL would like to remind members that they can continue to get answers to their retirement/benefit questions and other member services through phone, email, and TRSL’s secure online Member Access.
Members can also continue to submit documents through normal delivery methods, including mail, email, and fax. 
TRSL Building: We have not yet opened the TRSL building for in-person counseling. However, we will let members know when this and other on-site services will resume.
Self-service with Member Access: Remember, you can view information about your personal TRSL account, including your retirement status and benefit payments. If you need assistance registering for or logging on to Member Access, contact our HelpDesk at 225-925-6460 or
COVID-19 Information Central: We’ve also added a dedicated COVID-19 webpage to our website. It has answers to your COVID-19 related questions, including how the Coronavirus Aid, Relief, and Economic Security (CARES) Act impacts retirement accounts, including whether hardship loans are allowed. We encourage you to check out this resource which is accessible from the homepage.